What is the typical contract length for managed practices?
Most managed practice contracts run 1–3 years. We offer 12-month initial terms with annual renewal options. Named-contractor engagements have a 30-day notice period.
How quickly can you provide resources for staff augmentation?
We typically introduce pre-vetted candidates within 48 hours of a confirmed requirement. Full onboarding — security clearance, system access, tools configuration — is usually complete within one week.
Do your placements work on-site or remotely?
Both options are available. Most managed-practice teams operate from NAS offices with secure remote connectivity, while named-contractor placements typically work on-site at your premises to integrate with your internal team.
How do you ensure knowledge retention when staff change?
We maintain detailed runbooks and knowledge bases for every managed service. Critical knowledge is never held solely by one individual. Service continuity is an explicit contractual obligation, not an assumption.
Can outsourcing help us meet Nitaqat (Saudization) requirements?
Yes. We have KSA-based engineers and actively support clients in structuring engagements to improve their Nitaqat status. Our Riyadh office employs Saudi nationals across technical, project management, and sales functions.